Brands and the Myth of the Family
07/05/2014 § Leave a comment
Many consumer brands these days create a human interest angle related to their brands that they think people will identify with. They give their products a character and a context that mirrors real life, and they expect that this identification will result, ultimately, in increased sales.
Flora, the margarine brand owned by Unilever, has come up with the Flora Mum, Tiffany Jones, who “lives in Suffolk with her husband Phil and two daughters Rosie (12) and Hannah (11).” Apparently, Tiff (as she’s called on the Flora website) loves festivals and Zumba and once ran a farmers market. She likes to cook everything from scratch, too.
This branding extends from the advertising campaigns and the product website, to the product itself. If you open a tub of Flora you’ll find a member of the family printed on the foil lid, with a caption about their daily life. My personal favourite is the picture of Rosie with the caption “My dad says he’s a great cook because he makes great cheese sandwiches. My mum says that’s not cooking.”
The very model of a modern family, then. Something the majority of consumers can relate to.
Or perhaps not.
According to recent research by the sociologist Sacha Roseneil, the trend for people living outside of the traditional family structure has almost doubled in the last thirty years, with the number of adults living in non-coupled households increasing from 19% in 1979 to 29% in 2004. Meanwhile, according to figures released by the Office for National Statistics in 2010, the number of child-free women over the age of forty has doubled, from 1 in 10 in 1990 to 1 in 5 in 2010.
As women’s roles are redefined in society, and as motherhood increasingly become a choice rather than an inevitability, the idea of a family is changing. Access to safe and reliable contraception has combined with increased economic independence and employment and educational opportunities to give women options that they have never had before. And it seems that many of them are grasping them with both hands.
Growing acceptance of homosexuality and the legalisation of gay marriage in countries all around the world has also redefined what it means to be in a couple. The emphasis on heterosexual couples and heterosexual reproduction is no longer the gold standard. Instead, people are increasingly able to organise their personal lives in ways that suit them, rather than fitting into a one-size-fits-all model.
For all of these reasons, we can see a definite trend away from family life as it is usually understood, with mum and dad and the kids (ideally two) becoming less and less real for many people living in the UK today.
That said, whether the traditional family ever existed in the first place is debateable. Professor Pat Thane, from Kings College London, is a family historian who has discovered that the long-lasting marriages and the nuclear families of the 1950s and 1960s were actually anomalies. Instead, throughout history, single parent families and unmarried parents were more likely to be the norm. It is possible that we are just reverting to what we always had, with what we think of as “traditional” actually being a blip that is slowly fading from view.
Which brings us back to Flora. And indeed other brands too. Cars, supermarkets, food products, holidays, and lots of other consumer goods are marketed on the back of the traditional family. But why? Given that the traditional family is becoming increasingly alien to UK consumers, and given that it probably never really existed in the first place, why are brands continuing to use this myth as a strategy? It may have worked up until the 1990s, when people still had a memory of the halcyon days of family life, but now? In the 21st Century?
Brands would do much better to think of the diversity and the plurality of relationships. They need to think about how people are organising their lives in dozens of different ways, and in particular how the role of women has been transformed beyond all recognition in the last thirty years. Instead of trying to squeeze consumers into a demographic that exists only in people’s imagination, they should think about working with variety instead.
One brand that has embraced this idea is Colmans. Their current advert for cook-in sauces shows a single dad making shepherds pie for his teenage daughter, who’s upset because she’s just had an argument with her boyfriend. It’s a far cry from the Flora idea that men can only make cheese sandwiches, to the despair of the women in their lives, but it’s all the more appealing for that.
Successful advertising tells us what we already know. Familiarity sells. If the world has changed, and traditional families no longer exist, then brands need to reflect this. Sticking to the mythology of a fairytale family will, eventually, only alienate consumers – and I’m sure that’s not what brands would want from their strategy, or what consumers want from their brands.